Frequently Asked Questions
Have questions? We've got answers. From mattress trials to delivery and everything in between, here’s everything you need to sleep easy.
Shopping In-Store
Yes! You can test popular models from Avocado, Leesa, Brooklyn Bedding, Birch, Nolah, and Bear—all in one convenient stop.
We carry the same core models (and sometimes exclusive ones) found online, so you can try before you buy—with no guessing.
Hadley Olivia Mattress Superstore is located in San Juan Capistrano, just off the I-5. Get Directions
Walk-ins are always welcome, but you can also [schedule a visit] for personalized service.
Mattress Trials & Returns
Yes—all of our brands offer 120-night sleep trials.
If you would like to read our complete Comfort Guarantee.
Absolutely. We’re happy to help you switch to a better fit during the trial period. Terms vary by brand, and we’ll explain all your options.
We don’t charge a traditional restocking fee. However, if you choose to exchange your mattress under our Comfort Guarantee, a $149 redelivery fee applies to cover the cost of delivering your new mattress and picking up the original one.
This fee helps ensure white-glove service during the exchange process.
Delivery & Setup
Yes. We offer free white-glove delivery in most local areas, which includes in-home setup and removal of your old mattress.
Often, yes! Many models are in stock and ready to go. Just ask our team during your visit or call ahead to check availability.
Yes, we’ll remove and responsibly dispose of your old mattress during delivery—free of charge.
Yes. We serve surrounding areas as well. Call us to confirm your location and we’ll coordinate delivery options for you.
Product Info
- Memory Foam: Pressure-relieving and body-contouring
- Latex: Responsive, natural, and breathable
- Hybrid: Combines coils with foam or latex for balanced support
We’ll help you choose what feels best for your sleep style.
Yes! We carry several certified organic and natural brands, including Avocado and Birch, with materials like organic cotton, wool, and natural latex.
We offer Twin, Twin XL, Full, Queen, King, and California King sizes—plus split options for adjustable bases.
We also offer custom size options as well. Call for details
Yes, we carry a wide range of adjustable bases that pair perfectly with most of our mattress brands.
Payment & Financing
Yes, we offer 0% interest financing through trusted partners. Approval is quick and can be done in-store or online.
We accept all major credit cards, Apple Pay, and financing options. Checks and wire transfers are also welcome for larger purchases.
Yes, we can hold an item with a small deposit if you need time to arrange delivery or financing.
Yes. If you see the same model for less from the brand’s official site, we’ll match it—plus give you local service and faster delivery.
📞 Still Have Questions?
We’re here to help.
📞 Call us: (949) 488-8000
📍 Visit us: San Juan Capistrano Showroom
🕒 Business Hours
Monday 10am – 6pm
Tuesday Through Friday 10am – 7pm
Saturday 10am – 6pm
Sunday 11am – 5pm